Welcome to WD Cloud

This Setup Assistant will help you set up your drive and create your personal cloud.

Before proceeding, please review the WD End User License Agreement and Privacy Policy.

Searching for your drive...

Thank you for your patience.
It might take several minutes to find your drive.

drives found

Setup Assistant found 2 WD Cloud drives in your network.

Select the drive you want to set up and click Next.

Set up your cloud

Create a new WDCloud.jp account (or add to an existing one).
This account makes it easy to share your content and securely access your cloud from outside your home.

Creating your personal cloud...

Personal cloud successfully created!

Almost there

Your personal cloud was successfully created. But there's one more thing you need to do.

Read the email we sent to .

Follow the instructions to create a password and complete cloud setup.

I didn't receive an email.

No WD Cloud drives found

  1. Check that your WD Cloud drive is connected to your router and powered on. The blue light on the front should be on and not blinking.
  2. Make sure that your WD Cloud drive and this computer are on the same network.
My drive can't be found

Email not received

Depending on your email provider, the email can take a while to reach you. Be sure to check your spam folder.

Resend email

If resending the email still doesn't work, please contact WD Support.

Email sent

An email has been sent to:

Follow the instructions in the message to verify your email address and create your password.

Resend email

An error occurred while creating your cloud

An error occurred while creating your cloud

We are unable to complete the setup on your drive.

Please contact WD Support.

More info needed

Find the MAC address printed on the WD Cloud product label.
Your MAC address will be unique to your drive.

Enter the MAC address to continue with setup:

Can't connect to your drive

Try entering your MAC address again.

For help, contact WD Support.

This drive has already been set up

Click here if you want to do a Factory Restore.

Get added security for home access

Create a username and password to prevent others from accessing your drive from within your home network.

Drive username can only contain letters, numbers, hyphens and underscores, and it must begin with a letter.

Password must be 8 to 16 characters and contain two of the following:
  • A number (0-9)
  • An uppercase letter (A-Z)
  • A special character (!@$%^&*)

Make sure you remember this password. It cannot be retrieved if lost or forgotten.